Information We Collect:
1.1 Personal Information:
When you use our taxi service, we may collect personal information such as your name, contact details (phone number, email address), and payment information.
We may also collect information related to your location while using our service.
1.2 Usage Information:
We may collect information about how you interact with our taxi service, including trip details, pick-up and drop-off locations, distance traveled, and fare details.
1.3 Device Information:
We may collect information about the device you use to access our taxi service, including device type, operating system, and unique device identifiers.
How We Use Your Information:
2.1 Service Provision:
We use your personal information to provide taxi services to you, including processing your bookings, communicating with you, and facilitating payments.
2.2 Improving Our Service:
We may use your information to improve our taxi service, develop new features, and enhance overall customer experience.
2.3 Safety and Security:
We may use your information to ensure the safety and security of our service, such as verifying your identity, monitoring for fraud or suspicious activities, and complying with legal obligations.
3.1 Service Providers:
We may share your personal information with trusted third-party service providers who assist us in operating our taxi service, including payment processors, customer support providers, and IT infrastructure providers. These service providers are contractually obligated to handle your information securely and only for the purposes specified by us.
3.2 Legal Compliance and Protection:
We may disclose your information if required to comply with applicable laws, regulations, or legal processes, or to protect the rights, property, or safety of Haldi Tours and Travels, its users, or others.
4.1 We employ appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
You may choose not to provide certain personal information or opt out of specific data uses. However, this may limit your ability to use certain features or access certain services.
5.2 Access, Correction, and Deletion:
You may have the right to access, correct, or delete the personal information we hold about you. Please contact us using the information provided at the end of this policy to exercise these rights.
6.1 Our taxi service is not intended for individuals under the age of 18. We do not knowingly collect or maintain personal information from anyone under the age of 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information.